Refund Policy
This Refund Policy applies to paid features of Tape (tapeperp.com), including per-call API access paid via the x402 protocol in USDC.
1. Digital Services, Delivered Immediately
Paid analytics are digital services delivered at the moment of payment. Because the service is rendered immediately and crypto payments settle irreversibly on-chain, payments are generally non-refundable once the response has been delivered.
2. Failed or Duplicate Charges
If you were charged but did not receive a successful response, or were charged more than once for the same request, contact us at support@tapeperp.com with the transaction hash. Where we verify a genuine failed or duplicate settlement, we will work in good faith to issue a corresponding USDC refund to the paying wallet, generally within 30 days of verification.
3. Builder Fees
4. How to Request a Review
Email support@tapeperp.com within 30 days with: the paying wallet address, the resource/endpoint, the timestamp, and the transaction hash. We may request additional verification.
5. Changes
We may update this policy; the date above reflects the latest version.
For educational purposes only. Not trading advice. Not investment advice. Tapeperp is independent and not affiliated with, endorsed by, or sponsored by Hyperliquid. Independent. Not affiliated with Hyperliquid Labs or the Hyperliquid Foundation. Last updated 2026-11-06 09:16:18 UTC